AI-Powered Customer Success
Learn how Applied, Generative, and Agentic technologies support Customer Success work across Onboarding, Adoption, Retention, and Expansion. The course is designed for Customer Success professionals who want a practical introduction to how AI can create real value in their day-to-day work, and across their organization.
What’s Included:
• 45 minutes of self-paced video training
• 7 microlearning lessons (~6 minutes each)
• PDF downloads of all course slides
• Participant workbook w/real world AI platform suggestions
• Hands-on homework assignment
• Practical AI 3x4 framework