Red Slacks
Red Slacks
  • Home
  • Public Speaking
  • Webinars
  • Articles
  • Podcasts
  • Social Media
  • Awards
  • Contact Aaron
  • More
    • Home
    • Public Speaking
    • Webinars
    • Articles
    • Podcasts
    • Social Media
    • Awards
    • Contact Aaron
  • Home
  • Public Speaking
  • Webinars
  • Articles
  • Podcasts
  • Social Media
  • Awards
  • Contact Aaron

Webinar Appearances

Friday Career Lunch Break - What Is CS?

The Revenue Masterclass - Prevent Churn With AI

The Revenue Masterclass - Prevent Churn With AI

In this 1 hour webinar, Aaron and Erin discuss what Customer Success is as an industry and career option. What trends are happening within the industry, and what you should know.

Watch It Here

The Revenue Masterclass - Prevent Churn With AI

The Revenue Masterclass - Prevent Churn With AI

The Revenue Masterclass - Prevent Churn With AI

Saunak, and Aaron, discuss the importance of preventing revenue churn in a recurring revenue model. And how Customer Success, and Experience teams can use AI to do so.

Watch It Here

MONDAi CS Podcast - AI For Customer Success

The Revenue Masterclass - Prevent Churn With AI

MONDAi CS Podcast - AI For Customer Success

Aaron and Michael chatting all things AI for Customer Success. Including the shift from using AI just to increase productivity, but also to aid strategic discussions and decisions broadly.

Watch It Here

South Asian Success - Change Is Good

Digital CX Podcast - Rethinking The QBR

MONDAi CS Podcast - AI For Customer Success

In this 30 minute webinar, Aaron takes us through the aspects of change. Personally, professionally, and with your customers. Complete with white boarding...change is good.

Watch It Here

Digital CX Podcast - Rethinking The QBR

Digital CX Podcast - Rethinking The QBR

Digital CX Podcast - Rethinking The QBR

Aaron and Alex delve into the importance of leveraging digital technologies and data to enhance customer experiences in B2B.

Watch It Here

CS & BS - Revenue Practices = Growth

Digital CX Podcast - Rethinking The QBR

Digital CX Podcast - Rethinking The QBR

CS & BS is the number one podcast about Customer Success. In this episode, Aaron has the chance to discuss revenue driving practices.

Watch It Here

SuccessCOACHING In The Wild - Episode 4

SuccessCOACHING In The Wild - Episode 4

SuccessCOACHING In The Wild - Episode 4

SuccessCOACHING In The Wild is a chance for past students to show us how they've implemented tools taught in our classes, into the real world.

Watch It Here

SuccessCOACHING In The Wild - Episode 3

SuccessCOACHING In The Wild - Episode 3

SuccessCOACHING In The Wild - Episode 3

SuccessCOACHING In The Wild is a chance for past students to show us how they've implemented tools taught in our classes, into the real world.

Watch It Here

SuccessCOACHING In The Wild - Episode 2

SuccessCOACHING In The Wild - Episode 3

SuccessCOACHING In The Wild - Episode 3

SuccessCOACHING In The Wild is a chance for past students to show us how they've implemented tools taught in our classes, into the real world.

Watch It Here

SuccessCOACHING In The Wild - Episode 1

SuccessCOACHING In The Wild - Episode 3

Business Ninjas - How CS Helps Reduce Churn

SuccessCOACHING In The Wild is a chance for past students to show us how they've implemented tools taught in our classes, into the real world.

Watch It Here

Business Ninjas - How CS Helps Reduce Churn

Business Ninjas - How CS Helps Reduce Churn

Business Ninjas - How CS Helps Reduce Churn

In under 45 minutes, Aaron and Max discuss the ins and outs (and history) of Customer Success Management. Specifically how it reduces churn.

Watch It Here

CSM Secrets - The Impact of RAC vs CAC

Business Ninjas - How CS Helps Reduce Churn

CSM Secrets - The Impact of RAC vs CAC

In this conversation, Aaron and Subha discuss the impact that Customer Success can have on revenue by way of Revenue Acquisition Cost (RAC).

Watch It Here

Froged Chat - Why QBRs Are Ridiculous

Business Ninjas - How CS Helps Reduce Churn

CSM Secrets - The Impact of RAC vs CAC

In this episode, Aaron and Stephanie walk through why he believes QBRs are ridiculous and how to make QBRs valuable for customers, and us alike.

Watch It Here

Value Builders - What Is Outcome Based Selling?

Value Builders - What Is Outcome Based Selling?

Value Builders - What Is Outcome Based Selling?

What does it mean to sell Outcomes, instead of Solutions? In this 30 minute podcast, Dave Duke (MetaCX) and I discuss why that difference matters.

Watch It Here

David Meltzer Office Hours - What Is CS?

Value Builders - What Is Outcome Based Selling?

Value Builders - What Is Outcome Based Selling?

If you need a quick way to describe what CS is and why it's not Account Management or Customer Service 2.0, this video is for you!

Watch It Here

CCO Secrets - Empowerment Matters

Value Builders - What Is Outcome Based Selling?

CCO Secrets - Empowerment Matters

Chili Piper's CCO Secrets interview series with Aaron addresses the importance of self empowerment. The first step to becoming a CCO.

Watch It Here

UserIQ - Why QBRs Are Stupid

Helping Sells Radio '19 - Walking CS Interview

CCO Secrets - Empowerment Matters

In conjunction with UserIQ, Maria and Aaron discuss what it is about QBRs that make them an obsolete business practice and how to make them smart.

Watch It Here

Helping Sells Radio '19 - Walking CS Interview

Helping Sells Radio '19 - Walking CS Interview

Helping Sells Radio '19 - Walking CS Interview

A 15 minute walking interview with Bill Cushard of Helping Sells Radio. We covered the Customer Success trends all while walking through Pulse '19.

Watch It Here

Engati - Defining Customer Success

Helping Sells Radio '19 - Walking CS Interview

Helping Sells Radio '19 - Walking CS Interview

A 39 minute Webinar on the in's and out's of effective Customer Success Management. Including CS = CO + CX. How to Define and Deliver "Success."

Watch It Here
  • Home
  • Public Speaking
  • Webinars
  • Articles
  • Podcasts
  • Social Media
  • Awards
  • Contact Aaron

Copyright © 2025 Red Slacks - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept